Out of Hours

Needing medical attention out of hours?

If you need medical attention outside of the normal working hours of the surgery: 8am – 6.30pm, you can dial 1 1 1 for free from a land line or mobile and speak to the NHS111 service who are the providers of our out of hours cover. Alternatively you can dial the contact number for the surgery and you will be transferred to the NHS111 service, but please be advised this will incur a phone call charge.

NHS111 will triage your call to determine if you need a telephone consultation, a face to face consultation or a home visit.

Obtaining medication out of hours

If you run out of medication outside of the surgeries normal opening hours and you need them urgently, there a few ways to be able to get an emergency supply.

If you do not have a prescription for your medication, you may be able to get an emergency supply without a prescription from a pharmacy.

  • Where possible it is always best to use your regular pharmacy, as they should have a history of previously dispensed items.
  • It is a good idea to take any medicine packs you have.
  • The pharmacist will ask you some questions: to determine if there is an immediate need for the medication and if you have had the item on a previous occasion.

If you do have a prescription for your medication but your local pharmacist is closed:

  • Use the link below to find other nearby pharmacies opening hours. Some are open late night and on bank holidays:

http://www.nhs.uk/Service-Search/Pharmacy/LocationSearch/10

  • If you prefer to speak to someone for advice first, you can call NHS111 (dialing 111 is free from landlines and mobiles).
  • You can also use the link above to find local walk-in centres.

If it is a real emergency and you cannot obtain medication from any of the above options, use your local A&E department.