Using the Telephone System

HOW and WHEN to phone the surgery:

Brewood & Wheaton AstonWhen
Appointments (option 1)
(& requests for home visits)
Appointments – 8:00am to 6:30pm (weekdays)
Home visit requests – 8:00am – 10:30am
Test results* (option 2)1:00pm – 5:30pm Tue – Fri* to help reduce the calls into the practice – if you have an online account with Patient Access, please check for your test results through this account instead of phone the practice.
Secretaries (option 3)9:00am – 5:00pm (weekdays)
This option is for both NHS and private referrals plus medical report queries
Wheaton Aston Dispensary Requests (option 4)1:30pm – 4:30pm (weekdays)This option is for our eligible dispensing patients only