Life can be very busy and stressful filled with unexpected obstacles.
When booking a doctors appointment there can be many reasons why you are unable to attend.
It may be that the issue you wanted to discuss is not a pressing as you first thought.
Car breakdown, school run, working hours…
Whatever the reason, if you feel that you don’t need the appointment…..cancel it.
Forgetting about an appointment sometimes can’t be helped. In order to help reduce the chances of patients forgetting about their appointments the surgery sends out appointment reminders via text message 24 hours beforehand to help jog patients memories.
The number of wasted appointments at Brewood and Wheaton Aston however has increased recently which means there are fewer appointments available for other patients.
If you are running late for a planned appointment please attempt to let us know. Depending on the type of appointment, the clinician will usually allow 10 minutes after the appointment time for you to arrive.
At the discretion of the clinician, you may be asked to wait to be seen at a later time.
If you arrive too far into your appointment time or there is no availability to see you on the same day, you may be asked to rebook for another day. The team will endeavour to accommodate you so please be kind.
